This website is provided by Guernsey Bereavement Service LBG and built with the benefit of donations of support and expertise from Lloyds Bank Foundation to whom we are extremely grateful. 

By using this website, you agree to abide by these terms and conditions, which include our Privacy Policy and the legal notices and disclaimers published on this website. It is, therefore, important that you read these carefully. We will update our terms and conditions from time to time and the updated terms and conditions will be published on this website.

Website links

We have provided links to other websites which may be of interest to you for your convenience only. Please note that we do not monitor or control these sites and their inclusion does not in any way imply that we endorse or recommend their services for you. You may not link to any areas of this website without our prior written consent. 

Disclaimer   

Whilst we do our best to keep the content of this website up to date and to ensure its accuracy, we do not accept any liability for any any loss or damage caused by any error, omission or use of this website. Whilst we use virus checking software, we do not accept any responsibility for viruses. 

Copyright

Our logo, the text and images on this website are protected by intellectual property rights. Please note that our logo may not be used without our prior written consent. However, you may access, download or print content from this website provided always that you use the material for your own personal use and not for any commercial use.  If you do wish to use the contents of this website other than for your own personal use, please let us know so we can consider whether we are able to consent to your proposed use. 

Emails

Please note that emails received from us are for the addressee only. If you receive an email from us in error, please do not read the email, let the sender know and ensure that the email is deleted from your system.

Your experience and concerns.

We care about the service we provide to our clients and our community. At every level though our charitable organisation, we benefit from the services of dedicated volunteers. It is important to the development of our service that we know what we do right and where we could do better.

If you have had a positive experience of our service, please do let us know what it was about the service that you valued so much. Equally, if you have any concerns with our service, please do let us know what your concerns are as soon as you can. It is often easier to resolve an issue if we are made aware of it at an early stage. We know that sometimes we are not able to meet expectations and that mistakes can be made. We want to learn from our mistakes and put them right where we can. We treat all concerns raised with us in confidence and raising a concern will not affect your ongoing or future contact with us in any way. 

If you wish to make contact with us regarding these terms and conditions please write to The Office Manager at Kingsland House, Les Basses Capelles, St Sampson, GY2 4WE or email to manager@gbs.org.gg.